Frequently Asked Questions
Find answers to common questions about tkthive.
Ticketing
Q. How do I receive my tickets?
Tickets are emailed to you instantly after purchase. You can also view and download them from the 'My Tickets' section in your profile.
Q. Do I need to print my ticket?
No! tkthive tickets are mobile-friendly. You can simply show the QR code on your phone at the venue.
Q. Can I transfer my ticket to someone else?
Yes, you can transfer tickets from your dashboard. The recipient will receive a new QR code.
Payments
Q. What payment methods do you accept?
We accept all major credit/debit cards, UPI, and net banking options depending on your region.
Q. Is my payment information secure?
Absolutely. We use industry-standard encryption and do not store your card details on our servers.
Account & Support
Q. I forgot my password.
Click 'Forgot Password' on the login screen to receive a reset link via email.
Q. How can I contact the event organizer?
You can find a 'Contact Organizer' button on the specific event page or in your booking confirmation email.